Good to Know

Policies & Guest Information

Everything you need before, during, and after your stay in a restored 1925 building — plainly stated, no fine print, no games.

Before You Arrive

House Policies

The basics for a smooth stay at the hotel.

Check-in

3:00 PM. If your room is ready earlier, we'll always try to get you in sooner — just call ahead.


Check-OUT

11:00 AM.


Late Check-Out

Available until 1:00 PM, subject to availability, for a fee of 25% of your nightly rate. Ask the front desk the morning of departure.


Minimum Age

The primary guest on any reservation must be at least 21 years old and present at check-in with valid photo ID matching the reservation name.


Occupancy & Children

Each of our six rooms has its own maximum occupancy, listed on that room's page. Children are welcome; an additional guest fee may apply above double occupancy.


Pets

We're unable to accommodate pets. As a small, 1925 building furnished with antiques and shared common spaces, we don't have a way to do it well. Service animals are always welcome, per the ADA.


Smoking

The Fairhope Hotel is entirely smoke-free, indoors and on all porches and balconies. A cleaning fee applies if we find evidence of smoking in a room.


Parking

On-site guest parking, including accessible spaces, is available at the property. Additional parking can be found on the surrounding downtown streets.


Payment

We accept all major credit cards; the property is cashless. A valid credit card in the reservation holder's name is required at check-in.


Cancellation, Deposits & No-Shows

GUARANTEE

A valid credit card is required to guarantee every reservation. On our standard rate, 75% of your total reservation cost is charged to that card at the time of booking; the remaining balance is charged on your date of arrival. Taxes and fees are charged separately.


Cancellation

Our standard rate is partially refundable, on the following schedule:

  • If you cancel more than 28 days before arrival, you’re charged 10% of the total reservation.

  • If you cancel 14-28 days before arrival, you’re charged 80% of the total reservation.

  • If you cancel within 14 days of arrival, you’re charged 100% of the total reservation.

*No-shows are treated the same as a cancellation within 14 days. Fully-refundable and non-refundable rates are also available at booking, each with its own terms — the exact policy for your reservation is always stated on your confirmation.


Privacy Policy

How we handle your information

EFFECTIVE JUNE 2026

What We Collect

When you book a room or contact us, we collect the information needed to do that: your name, address, phone number, email, and payment details. If you sign up for our mailing list or opt in to text updates, we collect your email address and/or mobile number for that purpose.

How We Use It

  • To process and manage your reservation, including payment, confirmations, and any changes.

  • To communicate with you before, during, and after your stay.

  • To send you marketing emails or texts about offers, seasonal events, and hotel news — only if you've opted in, and you can unsubscribe at any time.

  • To meet legal, tax, and safety obligations.

Who We Share It With

We share reservation and payment information with the booking, payment processing, and property management services we use to run the hotel. We don't sell your personal information to third parties, and we don't share it for anyone else's marketing purposes.

Cookies & Website Data

Our website may use basic analytics cookies to understand how visitors use the site. These don't identify you personally. You can disable cookies in your browser settings at any time.

How Long We Keep It

We retain reservation records as long as required for accounting and legal purposes. Marketing contact information is kept until you unsubscribe or ask us to remove it.

Your Choices

You can ask what information we hold about you, request corrections, or ask us to delete it, subject to what we're required to keep for legal and financial recordkeeping. You can opt out of marketing emails or texts at any time using the unsubscribe link or by contacting us directly.

Contact

Questions about this policy or your information: stay@fairhopehotel1925.com or (251) 605-0698.

Terms of use

Terms of booking & stay

EFFECTIVE JUNE 2026  ·  GOVERNED BY THE STATE LAWS OF ALABAMA

Prices & Taxes

Rates shown at booking are per room, per night, and don't include applicable state, county, and local lodging taxes, which are added at checkout. Rates and availability can change until a reservation is confirmed.

Payment & Check-In / Check-Out

See our House Policies above for check-in, check-out, payment, and cancellation terms — they're part of these Terms of Use.

Traveling with Minors

Guests under 21 must be accompanied by a parent or legal guardian staying in the same room for the full length of the reservation.

Accessibility & Special Needs

See our Accessibility statement below for details on our ADA-accessible room and building limitations. If you have a specific need, contact us before booking and we'll do what we can to accommodate it.

Parking

On-site parking is offered as a courtesy to registered guests and is used at your own risk. The hotel isn't responsible for damage to or theft from vehicles parked on or near the property.

Hotel Conduct & Events

We're a small, six-room historic property, and quiet hours (10 PM–8 AM) are respected out of consideration for other guests and neighboring homes. We reserve the right to remove, without refund, any guest whose conduct disrupts other guests, damages the property, or violates the law.

Liability

The hotel isn't liable for loss, theft, or damage to personal property, except where caused by our negligence. Guests use hotel amenities and common areas at their own risk. As a restored 1925 building, some exterior stairs, porches, and walkways reflect the property's original historic construction and do not have handrails; guests use these areas at their own risk, and the hotel is not liable for injury resulting from their use except where caused by our negligence. Guests are financially responsible for any damage they cause to the room or property beyond normal wear.

Force Majeure

We're not responsible for failing to honor a reservation due to events beyond our reasonable control — severe weather, natural disaster, government order, or similar circumstances. In those cases we'll work with you on rebooking or a refund.

Third-Party Bookings

If you booked through a third-party site, that site's terms apply to your payment and cancellation in addition to ours. In case of conflict on stay-related matters, our house policies govern once you're on property.

Use of Personal Information

Governed by our Privacy Policy above.

Waiver & Severability

If we don't enforce any part of these terms on a given occasion, that's not a waiver of our right to enforce it later. If any part of these terms is found unenforceable, the rest remains in full effect.

ACCESSIBILITY

Accessibility at The Fairhope Hotel

We want to be upfront about what a restored 1925 building can and can't offer.

THE BUILDING

Our hotel occupies a historic structure built in 1925. It does not have an elevator. The Écor Rouge, Boardwalk, Jubilee, and Bay Queen rooms are on the second floor and reached by stairs only.


ADA-Accessible Room

Colony, on the ground floor, is our ADA-accessible room, with a bathroom featuring grab rails, a raised toilet, and a lowered sink.


Parking & Arrival

Accessible on-site parking is available, and our team can assist with luggage from your car to your room.


Signage

Braille and tactile signage are in place in common areas.


Exterior Stairs & Porches

Some exterior stairs and porches on our 1925 building do not have handrails, consistent with the building's original historic architecture. Please use caution, especially at night or in wet weather. Guests use these areas at their own risk.


Requesting Accommodations

Call or email us before booking and we'll help you find the right room and let you know exactly what to expect: (251) 605-0698 or stay@fairhopehotel1925.com.


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